IAVA’s culture is an important part of our DNA.  As a results-oriented organization, we have an edgy, intelligent and innovative personality that makes us unique, and our passion for our mission drives us every day. We embrace a diversity of styles, ideas and people – veteran and civilian alike form our staff, from all walks of life.

IAVA’s team members uphold a high level of professionalism and excellence in our Communication, Analytical Thinking, Drive, Execution and Teamwork.  That’s why we sell them our CADET Standards of Impact, and together they drive us to power our mission to improve the lives of Iraq and Afghanistan veterans and their families. Similarly, we expect all prospective candidates to demonstrate the same qualities in their professional and personal experience.

IAVA is headquartered in New York City and has an office in Washington, DC. IAVA offers competitive compensation and a great benefits package, including medical, dental, access to vision and a 403(b) retirement plan, and generous paid time off.

If you are interested in working with IAVA, please review our current career and internship opportunities listed in the links below.

Current Job Openings

New York, NY

• Case Manager (Programs Division)
• Communications Director

Current Internships

• Click here to see IAVA’s internship opportunities.

Volunteer Opportunities

IAVA is always seeking dedicated civilian and veteran volunteers to support our mission and grow our reach. Opportunities range throughout the year, from involvement in our membership events or campaigns across the country, to providing administrative support or technical expertise in our NYC or DC offices.

• Click here to join our volunteer list.

 

Case Manager

NEW YORK, NY. FULL-TIME

An exciting opportunity exists to join Iraq and Afghanistan Veterans of America as a Case Manager for the Rapid Response Referrals Program (RRRP). RRRP is IAVA’s best-in-class remote case management program that serves veterans and their families across the nation. Since its launch in 2012, RRRP has worked with more than 9,000 veterans and family members, helping them get back on track and meet their goals. RRRP Case Managers provide guidance, support, and critical linkages to quality on the ground resources to ensure that our nation’s veterans and families have the support that they need. The Case Manager will be based in IAVA’s New York City headquarters and will report to IAVA’s Chief Services Officer.

Key Responsibilities

• Engage in comprehensive remote case-management with veterans and their families via phone and email
• Work with clients to identify strengths, support systems and needs
• Provide crisis intervention to individuals and families facing emergencies with food, shelter, medical needs, mental health and other urgent issues
• Provide guidance and support for clients with presenting issues that are adversely affecting their lives
• Conduct benefits screenings to determine eligibility
• Locate and engage with agencies on local, state and federal levels, with other non-profits and the Department of Veterans Affairs to identify quality resources
• Provide referral services to veterans and family members to connect them with best-in-class programs, resources and support
• Maintain exclusively electronic files within our Salesforce CRM and ensure that client records are complete, accurate and updated regularly
• Conduct rigorous follow-up to ensure client needs are being met and referrals made are providing quality level of services and support
• Engage in ongoing professional development and necessary training to improve military cultural competencies and general understanding of services and benefits available to veterans
• Organize and prioritize daily responsibilities to ensure that client needs are met
• Other duties as assigned

Education and Experience

• An MSW or a master’s degree in a related field
• 2-years experience in social work or human services (internship experience OK)

Traits

• A commitment to IAVA’s mission and core values
• Knowledge of the veterans space
• Strong desire and commitment to working with veterans and their families
• Positive attitude and sense of empathy towards veterans
• Demonstrated ability to manage multiple projects
• Excellent interpersonal skills and ability to work as part of a team
• Ability to work effectively with program partners
• Excellent writing and verbal communications skills
• Able to set priorities and work independently
• Decisive, analytical and able to follow through on tasks
• Results oriented

Start Date: Immediate

Application Deadline: Rolling

Salary and Benefits: Salary is commensurate with experience. IAVA provides comprehensive health and dental coverage, access to vision benefits, a Flexible Spending Account, Transportation Savings Account and a 403(b) retirement plan, in addition to thirty Paid Time Off days per year.

To Apply:  Click Here to complete our online application. Include a cover letter that concisely explains how your experience could be applied to IAVA. Applications without a cover letter will not be considered. No phone calls, please.

Communications Director

NEW YORK, NY. FULL-TIME

This could be the calling that will empower you to make a historic impact on the world.

Iraq and Afghanistan Veterans of America (IAVA) is the leading voice and empowerment organization for post-9/11 veterans in America. A non-profit founded in 2004 by an Iraq veteran, IAVA’s mission is to connect, unite and empower post-9/11 veterans. IAVA has the largest, most dynamic and most diverse network of post-9/11 veterans in the world and believes that veterans are not a charity, we’re an investment. In the fourteen years since our founding, our groundbreaking advocacy and support programs have invested in those men and women and changed history, driven the national conversation, trained a generation of leaders, and connected more than 1.3 million veterans with resources, community, and support. After over a decade of war, and in the face of a deeply divided nation, our non-partisan work has never been more important.

IAVA is seeking a strong, dynamic leader to join us as our Communications Director to support our communication efforts and lead at a critical time in our nation’s history. This versatile leader will serve post-9/11 veterans, join one of the most impactful organizations in America, and operate at the highest levels of national communications work as our Communications Director. In this role, you will be the primary leader that empowers the voices and tells the stories of millions of post-9/11 veterans.

The Communications Director is responsible for leading the Engagement Division of IAVA, developing and establishing the organization’s internal and external communication strategy, brand and marketing development, and membership and supporter engagement. This leader will support the design strategies and campaigns to guide the national conversation on veterans issues, national security and the future of leadership in America. If you want to make a profound difference in the world, work in the thick of the advocacy and policy communications landscape, and have an unparalleled leadership experience, this could be the opportunity of a lifetime.

This role encompasses communications,  press, new media, marketing technology, development, and online organizing. This dynamic team works tenaciously to raise critical awareness about veterans’ issues, hold lawmakers accountable for policies impacting veterans, and ensures the entire country is focused on providing a lasting network of care and support for this newest generation of veterans. It’s a team that punches way above its weight class, kicks-ass and has consistently changed history for over 14 years.

This team sits at the core of IAVA’s renowned advocacy work, and has driven outcomes reaching tens of millions worldwide, generated hundreds millions in earned and donated media, and shared the IAVA message of #VetsRising on platforms ranging from Fox News to the New York Times to Vice to HBO. They work closely with leading national partners like the the Tragedy Assistance Program for Survivors (TAPS), the Ad Council and Ford Foundation and with innovative brands like Netflix, Southwest Airlines, Victory Motorcycles and Amazon Films. If you want to be at an epicenter of media impact, branding, grassroots advocacy and historic policy change, this could be the spot for you.

Based in our New York, NY headquarters, with a significant focus on Washington, D.C., Congress, the Department of Veterans Affairs and the Pentagon, IAVA’s Communications Director will work directly with the Chief Executive Officer, Chief Operations Officer, and Chief Development Officer, and serve as a key member of the small senior leadership team, working extensively with trusted partners, top government leaders and IAVA’s dedicated Board of Directors.

The Communications Director will increase global awareness, shape the national conversation.

We are looking for a teammate who is ambitious, energetic, entrepreneurial, and is/has:

• A natural storyteller.
• A person of honor, integrity and personal courage.
• The energy and dynamism to inspire others.
• A dynamic, driven leader with strong experience leading and building effective teams.
• A desire to work independently, but also serve as a team player who will productively engage others at varying levels of seniority both within and outside of IAVA.
• Highly adept at prioritizing, organization and execution.
• Capable of  articulating and implementing both new and traditional media strategies.
• An extremely strong writer. Someone who can write for diverse formats, in different voices—and the proven ability to write fast.
• Exceptional attention to detail.
• Outstanding interpersonal skills; experience building and maintaining effective working relationships.
• A positive attitude and great sense of humor.
• A deep commitment to the mission and programs of IAVA.
• Deep passion for media, news and creative content. (A true news junkie)
• Proven excellence working creatively with limited resources.
• An instinctive understanding of what is next in media, technology and branding.
• Expertise in social media execution.
• Proven success in high-pace, high-pressure, campaign-style environments.
• Comfort and experience as a public spokesperson.
• Experience pitching and shaping media stories and “working the phones”.
• Passion for media training and mentoring of veteran advocates, IAVA teammates and local grassroots members.
• Strong understanding and experience in advocacy, on Capitol Hill and/or on campaigns.
• Proven success developing and integrating partnerships and campaigns with other brands.
• A solid understanding of veterans and/or military affairs language, culture, landscape.
• A bachelor’s degree required.
• A very deep desire to serve.

KEY RESPONSIBILITIES INCLUDE:

• Lead the execution of:
  • External IAVA’s national communications strategy across all platforms.
  • Brand development and guardianship.
  • Marketing and branding leadership.
  • Member and partner insight research.
  • Membership and supporter engagement.
  • Event and activation integration.
• Maintain clear, compelling, consistent communications around the vision of IAVA.
• Identify, foster and facilitate creative and innovative ideas and concepts.
• Lead monitoring and management of performance across functional interfaces, metrics include, but are not limited to:
  • Media impact
  • Digital engagement
  • Brand awareness
  • Policy victories

Foster joint responsibility with senior-level leadership for highest impact and strongest teamwork.Every one of IAVA’s team members uphold a high level of professionalism, integrity and excellence in our “CADET Standards of Leadership”. Excellence in these 5 areas of are key to success on the IAVA team and in our challenging and important environment. CADET is an acronym representing: Communication, Analytical Thinking, Drive, Execution and Teamwork.  Together, these areas of excellent drive us to power our mission to improve the lives of Iraq and Afghanistan veterans and their families. Similarly, we expect all prospective candidates to demonstrate the same qualities in their professional and personal experience.

To Apply:  Click Here to complete our online application. Include a cover letter that concisely explains how your experience could be applied to IAVA and why you believe you’re the leader we’re looking for. Applications without a cover letter and writing sample will not be considered. No phone calls, please.

IAVA is an equal opportunity employer; VETERANS OF THE CONFLICTS IN IRAQ AND AFGHANISTAN ARE HIGHLY ENCOURAGED TO APPLY.

To learn more about IAVA’s history, mission and model, click here.