Since 2012 IAVA’s Rapid Response Referral Program (RRRP) has served more than 8,900 veterans and their families and has provided more than 10,700 referrals linking clients to critical on the ground resources and support. RRRP creates a pathway for tangible help for veterans and their families, ensuring that they are able to live their lives to the fullest. Clients reach out to RRRP with a wide variety of needs ranging from seeking assistance resolving VA related benefits issues, employment support, accessing mental health and physical health care, and housing and homelessness challenges. In the third quarter (Q3) of 2018, which covered July, August and September, RRRP served 158 clients and made 236 referrals with financial assistance, suicide and mental health, employment, legal and VA disability claims rounding out the top five needs.

2018 Q3 Metrics:

In Q3 financial hardship remained the most prevalent need among our clients and 40% of all referrals made involved emergency financial assistance. 80% of clients that reached out to RRRP for financial help needed additional support and resources to resolve issues directly contributing to their financial hardship, like disabilities, lack of employment or housing, and mental health or legal challenges. 50% of clients reaching out for financial assistance also reported being unemployed. 67% of clients who were suicidal or at-risk of suicide also sought financial assistance. And 72% of clients seeking financial assistance were veteran families with at least one child living in the home.

2018 Q3 Referrals Graph:

The pervasive financial struggles and needs of the veterans and families that reach out to RRRP highlights the critical importance of our program. One of the most effective aspects of RRRP is our ability to address client’s needs from a holistic lens and provide ongoing support. By gaining an understanding of underlying needs and a full picture of a client’s situation, we are able to provide comprehensive, unparalleled support, helping the veterans and families that we serve achieve more stable futures.

View RRRP’s full 2018 Q3 Impact Report here.

If you or someone you know is looking for resources or support, RRRP’s Veteran Transition Managers are standing by to assist. Reach out to us today. For more information please reference our FAQ page.