IAVA | June 16, 2017
Read: RRRP Weekly Report June 9, 2017
![](https://iava.org/wp-content/uploads/2020/03/AloneFixed.gif)
In 2012, Iraq and Afghanistan Veterans of America saw a need to create a safety net for transitioning veterans to connect them to the extensive, but often fragmented, network of support systems and resources available to them. The Rapid Response Referral Team has connected over 7,800 veterans to more than 9,100 resources. Unfortunately, the needs of today’s veterans remain high.
RRRP client quote of the week:
“ Continue doing what you are doing: you and IAVA are a type of “soldier” too, defending those that defended America. You are serving your country too, so thank you for your service to your country!“
Trends:
Clients seeking financial assistance made up the bulk of new cases this week. While some of these inquiries were related to rent and housing and utilities, we had a significant increase in veterans looking for assistance keeping up with car and phone payments. Clients also reached out seeking legal assistance as well.
Overall Impact Metrics:
Total Cases: 7,893
All Referrals: 9,189
Total Benefits Received: 1,866
RRRP Customer Service Rating: 4.58
RRRP Partner Quality Rating: 4.12
Average Client Stress Level at Intake: 4.31
Average Reduction in Stress Level at Conclusion: -0.75
(* On a scale of 1 to 5)
RRRP Gender Breakdown:
80% male
20% female
RRRP Client Average Age: 39
Weekly Caseload Metrics:
New Cases This Week: 8
New Referrals This Week: 21
Top 5 Referral Areas:
- Financial Assistance: 9
- Suicide and Mental Health: 5
- Community: 3
- Legal: 3
- Employment: 1
Highest Rated Resources:
Chapter 33 Post 9/11 GI Bill: 4.94*
SSVF – People Assisting the Homeless (PATH): 4.92*
RRRP Legal: 4.92*
(*On a scale of 1 to 5)
Top 3 Programs Referred to this Week:
Semper Fi Fund
VA Coaching into Care
CFPB Financial Coach – TeleCoaching
Total Referrals by Referral Type
Gender Breakdown
VTM Customer Service
Average Partner Program Quality Rating
Average Stress Level at Intake
Average Reduction in Stress Level at Conclusion
Record Count – Open Cases by Location
Total Cases (veterans and family members) Opened by Week (Last 4)
Cases by Month for last 12 months
Numbers of Referrals to Program Partners in Last 4 Weeks
Number of referrals in the past week
IAVA is changing and saving lives daily. This program is currently funded by generous grants from The Resnick Family Foundation, May and Stanley Smith Charitable Trust, The Schultz Family Foundation, and The Kahlert Foundation, Inc. Thank you for your continued support. To learn more about RRRP and how to support this program, please contact development@iava.org.