IAVA’s Rapid Response Referral Program (RRRP) works with veterans and families across the nation providing critical support, guidance and connections to on the ground resources. RRRP is staffed by masters-level Veteran Transition Managers (VTMs) that work on the front lines every single day, ensuring our nation’s heroes and their families have the support they need and have earned. To date, RRRP has connected over 9,300 veterans and family members to more than 11,300 resources.
It’s been an incredibly busy week, as veteran needs remain high. RRRP continues to provide top notch services to clients, engage in advocacy work for our community and ensure that the impact of our work is heard:
- With Q1 in the books, RRRP is proud to report that we have maintained an overall perfect customer service rating of 5 out of 5 for 2019 to date. This impressive number is a direct reflection of the best-in-class and top notch services that our clients receive and is a testament to the hard work, talent, expertise, tenacity and effectiveness of RRRP team members. Check out RRRP’s Q1 2019 Impact Report for a deeper look into the amazing services this program provides for veterans and family members across the country.
- Please don’t forget to tune in next Tuesday, April 16 at 1pm EST for our Q1 RRRP Quarterly Update via Facebook Live. Please sign up via this link. We’ll see you there!
- Client Quote of the Week: “Excellent service and advice! Was very attentive and responsive.” Learn more by checking out RRRP’s latest Weekly Impact Report.