About IAVA

Jobs and Internships

CURRENT OPENINGS:
 

• Communications Director
• Digital Engagement Coordinator
• Veteran Support Associate (Membership Department)
• Information Technology Manager (Operations Department)
• Salesforce Administrator (Operations Department)
• Legislative Associate (Policy Department)
• Research Coordinator (Policy Department)

Iraq and Afghanistan Veterans of America (IAVA) is the nation’s first and largest group for veterans of the wars in Iraq and Afghanistan. Founded in 2004 by Iraq veterans, IAVA is a young, dynamic nonprofit with over 200,000 veteran members and grassroots supporters in 50 states. We're winning major battles in Congress (like the GI Bill), helping thousands of veterans nationwide, and making national headlines daily (like CNN, New York Times, NPR). If you care about how America treats its returning troops, and want to play a powerful role in national politics, IAVA may be the right fit for you.

Digital Engagement Coordinator. New York, NY. Full-time. 

Iraq and Afghanistan Veterans of America (IAVA.org) is seeking a creative and highly motivated Digital Engagement Coordinator who wants to make a difference in the lives of America's newest generation of vets.

IAVA is a young, dynamic nonprofit based in New York. We're winning major battles in Congress and making national headlines daily. If you care about how America treats its returning troops, and you're ready to work hard on their behalf, IAVA may be the right fit for you.

IAVA is an equal opportunity employer. VETERANS OF THE IRAQ AND AFGHANISTAN CONFLICTS ARE HIGHLY ENCOURAGED TO APPLY.

Job Responsibilities:

• Content creation: Create and maintain interactive, inspiring and interesting content across all of our web properties to keep our members and supporters engaged in our day-to-day work, as well as our major organizational priorities and campaigns.
• Graphic design: Use IAVA’s style and branding to create graphics and headers for email communication and pages within IAVA.org.
• Video editing: We’re regularly producing short web-videos on a tight timeline, and we need someone who can take it up a notch, from start to finish.
• Analytics: Become the go-to team member on all things analytics – from running weekly reports to tracking what content performed the best and creating new content based on those best practices.

Core traits:

• Strong writing and editing skills
• Exceptional attention to detail
• Basic experience with graphic design
• Intellectual curiosity
• Entrepreneurial spirit and an ability to think beyond the traditional 
• Resourceful, innovative, and forward-thinking 
• Ability to meet deadlines and juggle several projects in a fast-paced environment 
• Willingness to work until the job is done

Preferred skills:

• Knowledge of the Adobe Creative Suite (including Photoshop and InDesign), FinalCut Pro, HTML, CSS and Javascript
• Knowledge of video production
• Familiarity with online advocacy tools
• Familiarity with CSS, XHTML and Drupal. 
• Enthusiasm for social media and online organizing

Veteran Support Associate. New York, NY. Full-time.

Iraq and Afghanistan Veterans of America is the nation's first and largest organization dedicated to improving the lives of troops and veterans of the wars in Iraq and Afghanistan. Founded in 2004 by Iraq veterans, IAVA is a young, dynamic nonprofit with over 200,000 veteran members and grassroots supporters in 50 states. We're winning major battles in Congress, helping thousands of veterans and making national headlines daily. If you care about new veterans and their families, and want to play a powerful role in changing their lives, IAVA may be the right fit for you.

IAVA seeks an outgoing, highly organized, innovative candidate to join our team as our Veteran Support Associate. This is a full time position based in New York City.

The Veteran Support Associate will play a critical role in helping IAVA Veteran Members. This person will help resolve problems related to housing, legal issues, employment, physical/mental health, substance abuse, domestic violence, financial planning, etc by referring OIF/OEF veterans and their families to the appropriate services.  Thousands of vets connect with or through IAVA every day, and the Veteran Support Associate will be a major part of those interactions, helping to support and empower individual vets to improve their lives. This job is ideal for someone with a background in case work/ social work, tremendous empathy and a deep commitment to serving those who served our country. Please note that this is not a direct casework position—IAVA does not provide direct casework services.  

Skills:

• Strong communication and interpersonal skills
• Excellent project management, organizational and time management skills
• Ability to excel under pressure and juggle multiple tasks
• A knack for handling difficult and demanding personalities
• Knowledge and understanding of U.S. Military and Department of Veterans’ Affairs structures
• Ability to identify trends of issues being faced by veterans and their families and recommend possible solutions
• Ability to serve as an advocate for members seeking help with public, private and governmental agencies
• Service oriented, positive attitude and strong teamwork ability
• Strong writing skills, to create thorough summaries, and contribute meaningfully to IAVA’s blog, social network for veterans, and other written media
• Proficiency with MS Office Suite, email, social networking sites and blogs
• Familiarity with CRM systems is preferred
• Background in case management/social work preferred
• Counseling experience is preferred

Responsibilities:

• Manage relationships with IAVA members and families under stress/ in crisis 
• Respond to member communications in a timely and effective manner
• Refer veterans to private or government resources that can help
• Initiate and maintain files on each referral
• Follow up with each referee
• Assist in evaluation of resources to which veterans are referred
• Maintain knowledge of regulations that impact new veterans and their families 
• Maintain extensive understanding of resources available (locally and nationally)
• Strategize with Membership Director to set departmental priorities
• Attend trainings offered by federal, state and local agencies
• Provide Membership Director with casework reports on a weekly basis

This position requires a candidate who can perform well under high-pressure, fast-paced conditions. Occasional travel required. Social work degrees preferred. 

IAVA is a fun work environment with a hard-working, dedicated staff. This opportunity is ideal for a strong team player that can work hard while having fun and keeping a sense of humor. 

Start Date: Immediate

Application deadline: Rolling

Salary and Benefits: $45-60k/year, DOE. IAVA provides a range of benefit packages and three weeks paid vacation per year. 

To Apply: Please send a resume and cover letter to hiring@iava.org with "Veteran Support Associate" in the subject line. Include a cover letter that concisely explains how your experience could be applied to IAVA. Applications without a cover letter will not be considered. No phone calls, please. IAVA is an equal opportunity employer; VETERANS OF THE CONFLICTS IN IRAQ AND AFGHANISTAN ARE HIGHLY ENCOURAGED TO APPLY.

Information Technology Manager. New York, NY. Full-time.

Iraq and Afghanistan Veterans of America (IAVA) is the nation’s first and largest group for veterans of the wars in Iraq and Afghanistan. Founded in 2004 by Iraq veterans, IAVA is a young, dynamic nonprofit with over 200,000 veteran members and grassroots supporters in 50 states. We're winning major battles in Congress (like the GI Bill), helping thousands of veterans nationwide, and making national headlines daily. If you care about how America treats its returning troops, and want to play a powerful role in national politics, IAVA may be the right fit for you.



IAVA is seeking an experienced, committed; customer-service oriented Information Technology Manager. The I.T. Manager will provide critical management of software, hardware and network support for the organization in both the NYC Headquarters and DC Office. Responsibilities include but are not limited to network maintenance, server administration, VOIP management, direct computer hardware/software support, IT security, and troubleshooting. The I.T. Manager will also advise the Director of Operations regarding technology and information systems selection, implementation, maintenance, and policies. The I.T. Manager is a regular full-time position based in the New York City Headquarters, reporting to the Director of Operations.

Primary Responsibilities:

• Manage daily I.T. operations under the direction of the Director of Operations
• Respond to, and support, IT needs of 30+ staff in consultation with the Director of Operations.
• Quickly and efficiently determine cause of computer problems and resolve (hardware, software, user access, etc.)
• Oversee the operations, performance and security of networks and systems, including IAVA’s technology vendors 
• Make implementation recommendations to the Director of Operations regarding systems, security, performance and current and future needs
• Develop computer information resources, including upgrading email and network management and providing for disaster recovery and data security and control
• Manage the integration of I.T. operations, computer hardware, operating systems, communications, and software applications
• Communicate, and administer standard I.T. operating procedures and policies
• Configure and test computer and network hardware and software
• Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
• Direct implementation and execution of new or upgraded information systems via well-defined plans including procedures, deadlines, and accountability
• Keep abreast of trends, technologies, regulations, and initiatives within the I.T. field to ensure effectiveness and compliance, as well as timely advice and recommendations to the organization
• Performs other duties as assigned

Qualification, Skills and Knowledge Requirements:

• Bachelor’s degree, preferably in Computer Science, Information Systems/Technology, Business Administration or other related field 
• 2 – 5 years’ experience in an information technology position with significant responsibilities
• Experience in I.T. planning and execution
• Familiarity with networking principals, setup, and configuration
• Knowledge of business processes, budgeting, and operations
• Excellent communication and interpersonal skills 
• Capable of multitasking and prioritizing jobs
• Excellent organizational skills
• OS Systems: Windows, Mac
• Hardware: General PC and Mac maintenance
• Ability to respond on nights/weekends to I.T. needs
• Exceptional work ethic
• A commitment to the mission and programs of IAVA

Start Date: Immediate

Application deadline: Rolling


Salary Range: $60k-$80k, depending on experience.

Benefits: IAVA provides a range of benefit packages and three weeks paid vacation per year.

To Apply: Please send a resume and writing sample to hiring@iava.org, with "IT Manager" in the subject line. Include a cover letter that concisely explains how your experience could be applied to IAVA. Applications without a cover letter will not be considered. No phone calls, please.

IAVA is an equal opportunity employer; VETERANS OF THE CONFLICTS IN IRAQ AND AFGHANISTAN ARE HIGHLY ENCOURAGED TO APPLY.

Salesforce Administrator. New York, NY. Full-time.

Iraq and Afghanistan Veterans of America is the nation's first and largest organization dedicated to improving the lives of troops and veterans of the wars in Iraq and Afghanistan. Founded in 2004 by Iraq veterans, IAVA is a young, dynamic nonprofit with over 200,000 veteran members and grassroots supporters in 50 states. We're winning major battles in Congress, helping thousands of veterans and making national headlines daily. If you care about new veterans and their families, and want to play a powerful role in changing their lives, IAVA may be the right fit for you.

IAVA seeks a technically sound, highly organized, and motivated candidate to join our team as our Salesforce Administrator. This is a full time position based in New York City.

IAVA has established itself as an innovator in the non-profit sector, largely thanks to our leverage of the Force.com platform. We’re looking to take our technology strategy to the next level, and are looking for the right Salesforce administrator to manage our CRM system. This individual will work hand in hand with the Information Systems Architect as the technical expert, executing on the day-to-day maintenance and improvement of our existing CRM platform. S/he will need to be extremely flexible and able to prioritize & respond to training/support requests from a staff of 40 individuals across 2 offices. The ideal candidate for this position is someone who is looking to help build the technical backbone of a social movement, and is comfortable working in an extremely high-paced, reactive and startup environment.

Responsibilities: 

• Develop fields, objects, validation rules, triggers, approval processes, and custom code to address and improve new and existing business needs
• Update and maintain IAVA’s Salesforce user role/profile hierarchy in order for maximum compatibility with existing business processes and security requirements
• Drive the migration of any and all data currently residing in legacy systems and/or otherwise obsolete data sources (e.g. spreadsheets)
• Manage system and data integrity by establishing end-user best practices, leveraging administrative tools and employing regression testing
• Oversee the change management/feature request/support backlog and work with the CIO to prioritize and execute on it
• Compose documentation for both training and system architecture purposes

Minimum qualifications:

• 2+ years experience as a Salesforce administrator and/or developer, with direct experience supporting end-users
• Experience with software design, development, implementation, and production support
• Fluency in Apex, Java, and VisualForce
• Demonstrated ability to meet deadlines, handle and prioritize multiple simultaneous requests, manage laterally and upwards, and do it all with a professional and courteous attitude
• Demonstrated ability to provide instruction to audiences of varying technical backgrounds
• Excellent Microsoft Office, Windows/Mac OSX, and Google Apps skills
• A passion and commitment to serving this generation of veterans 

Preferred Qualifications:

• A bachelors or advanced degree in computer science or information systems
• Salesforce.com Administrator Certification
• Basic experience with HTML, CSS and content management systems (we use Drupal)
• Knowledge of other software/web development languages and protocols, including but not limited to: SQL, Ruby on Rails, HTML5, REST and SOAP services, etc.
• Knowledge of Agile development philosophy and methods
• Experience managing vendors/partners to develop software applications externally
• A background working in or with the non-profit sector
• A breadth and depth of knowledge and interest in the history and future of database management, cloud computing, and web development

Start Date: Immediate.

Application deadline: Rolling.
Salary Range: $60k - $80k / year, DOE. 
Benefits: IAVA provides a range of benefit packages and three weeks paid vacation per year.

To Apply: Please send a resume and writing sample to hiring[AT]iava[DOT]org, with "Salesforce Administrator" in the subject line. Include a cover letter that concisely explains how your experience could be applied to IAVA. Applications without a cover letter will not be considered. No phone calls, please.

IAVA is an equal opportunity employer;VETERANS OF THE CONFLICTS IN IRAQ AND AFGHANISTAN ARE HIGHLY ENCOURAGED TO APPLY. 

Legislative Associate. Washington, DC. Full-time.

Iraq and Afghanistan Veterans of America (IAVA) is the nation’s first and largest group for veterans of the wars in Iraq and Afghanistan. Founded in 2004 by Iraq veterans, IAVA is a young, dynamic nonprofit with over 180,000 veteran members and grassroots supporters in 50 states. We're winning major battles in Congress (like the GI Bill), helping thousands of veterans nationwide, and making national headlines daily. If you care about how America treats its returning troops, and want to play a powerful role in national politics, IAVA may be the right fit for you. 

Do you have what it takes?  IAVA is looking for a motivated individual to be the face, voice, (and sometimes boot) of veterans on Capitol Hill.  Our elite legislative team has been instrumental in the most significant veterans advocacy victories coming out of Congress.  If you think you can hang, you could become a major part of IAVA’s presence in Washington DC. 

As a Legislative Associate, you will be on the front lines of veterans’ advocacy.  You will be expected to build relationships with Congressional offices, coordinate with allied advocacy organizations and interface with multiple agencies with in the Executive Branch to include the White House, Departments of Defense and Veterans Affairs.  You will be primarily responsible for becoming an expert in your assigned fields by researching and tracking new legislation relating to IAVA’s legislative goals.  You will be expected to frequently communicate with Congress via events and Congressional Hearings. As a force in the media you will help IAVA bring our issues out of the beltway and into the consciousness of the American public.  All candidates must have a commitment to the goals of IAVA. 

Experience (at least one of the following):

• Two years of experience in advocacy, on Capitol Hill, or with/within the federal government, or in a related field.
• Two years of experience in State or Municipal government dealing with veterans’ affairs or related issues.
• Two years of experience working within the Federal Government working on veteran related programs or agencies.
• Extensive experience working on National or State campaigns.  
• Experience writing memorandum and briefing materials for principles.

Skills (all of the following):

• Working knowledge of the legislative process to include legislative analysis, political acumen, and the procedures of Congress.
• Clear, thoughtful, precise, and quick writing skills.
• A strong facility with public speaking and media.

Traits (all of the following):

• Excellent organization and leadership skills.
• Comfort working on multiple tasks under pressure and tight deadlines.
• Flexibility, dedication to mission, and a robust sense of humor.

Start Date: Immediate

Application deadline: Rolling
Salary Range: $45k-$55k, depending on experience. 
Benefits: IAVA provides a range of benefit packages and three weeks paid vacation per year.

To Apply: Please send a resume and writing sample to hiring@iava.org, with "Legislative Associate" in the subject line. Include a cover letter that concisely explains how your experience could be applied to IAVA. Applications without a cover letter will not be considered. No phone calls, please.

IAVA is an equal opportunity employer; VETERANS OF THE CONFLICTS IN IRAQ AND AFGHANISTAN ARE HIGHLY ENCOURAGED TO APPLY.

Research Coordinator. Washington, D.C. Full-time.

Iraq and Afghanistan Veterans of America (IAVA) is the nation's first and largest group for veterans of the wars in Iraq and Afghanistan. Founded in 2004 by an Iraq veteran, IAVA is a young, dynamic nonprofit focused on awareness, advocacy and assistance for the 2.2 million men and women returning from Iraq and Afghanistan with over 200,000 veteran members and grassroots supporters in 50 states. 

IAVA is seeking a highly effective hard worker to join our research team. The position, which will answer directly to the Senior Research Associate, is entry-level and ideal for a rising research super star. If you are detail oriented, ambitious, and want to learn from the best about how to study issues and turn them into change in DC, this job could be your shot. The Research Coordinator will track and analyze issues critical to veterans and help research and write Issue Reports, white papers, memos, blogs and more. IAVA’s influential Issue Reports are often cited by the media and used extensively on Capitol Hill. The Research Coordinator will join a growing research staff, and an energetic, highly visible team, helping win important battles on Capitol Hill and around the country.

IAVA’s Policy Department researches the diverse array of issues confronting the newest generation of veterans and offers public policy solutions to these challenges. Some of the major research team projects coming up this year include:

• Thinking through how to set veterans up for success on college and university campuses
• Analyzing the reasons for high new veteran unemployment and possible solutions
• Understanding, quantifying and qualifying the many unknowns about today’s veterans (who they are, where they live, what they need and want)
• Analyzing the results of our member survey to define the challenges of today’s veterans

Skills Needed:

Excellent analytical thinking skills
• Excellent writing and editing skills
• Excellent oral and written communication skills
• Excellent organizational and management skills
• Ability to work independently
• Ability to prioritize tasks and meet deadlines; detail oriented

Traits Needed:

• An interest in research and policy
• A curious, consummate learner
• An interest in precision and getting things right
• Eager to impress and succeed
• Methodical
• Obsessive attention to detail/perfectionist
• Diplomatic
• Discriminating, excellent sense of judgment
• Comfortable working in a small collaborative team environment, and independently

Experience Needed:

• Bachelor’s degree required.
• Journalism or research experience a plus.
• Experience working on veterans’ issues and/or for a nonprofit, think-tank or Congressional office a plus.

Start date: Immediate

Application deadline: Rolling

Salary:  $30,000 - $45,000 per year, depending on experience. 

Benefits: IAVA provides generous benefits and three weeks of paid vacation per year.

To apply:  Send a resume and cover letter to hiring@iava.org, with "Research Coordinator" in the subject line. Your cover letter should explain clearly why you want to work at IAVA. Resumes without cover letters will not be accepted. Absolutely no phone calls, please.

IAVA is an equal opportunity employer; VETERANS OF THE CONFLICTS IN IRAQ AND AFGHANISTAN ARE HIGHLY ENCOURAGED TO APPLY.